New, unopened items may be returned within 30 days of delivery for a full refund. The buyer is responsible for return shipping costs, unless the return is the result of our error (i.e. you received an incorrect or defective item). Beyond 30 days, we do not offer refunds.
Returned items must be unworn and unwashed. They must be returned in their original packaging. Items that appear worn, or that have stains, smell of cigarette smoke, deodorant, dog hair or odors, etc will not be accepted. If an item has been worn once or the tags have been removed it will not qualify for a return.
Refunds will be issued within 7 days of receipt of the returned item.
Email firstname.lastname@example.org with your order number, contact name and the item(s) you want to return or exchange.
As always, if you have any questions, don't hesitate to email us at email@example.com.